Terms of Service

1. Agreement to Terms

By accessing or using Skorpion AI's services, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our services.

2. Description of Service

Skorpion AI provides AI-powered voice agent services for business automation, including but not limited to appointment scheduling, customer outreach, lead qualification, and call handling. Our services are designed for business use only.

3. User Accounts

3.1 Account Creation

To use our services, you must create an account and provide accurate, complete information. You are responsible for maintaining the security of your account credentials.

3.2 Account Responsibilities

You are responsible for:

• All activities that occur under your account
• Maintaining the confidentiality of your password
• Notifying us immediately of any unauthorized use
• Ensuring compliance with all applicable laws and regulations

4. Acceptable Use

You agree not to use our services to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit harmful, offensive, or illegal content
• Engage in fraudulent, deceptive, or misleading practices
• Interfere with or disrupt our services or servers
• Attempt to gain unauthorized access to our systems
• Use our services for spam, harassment, or abuse
• Violate telemarketing regulations (TCPA, CCPA, etc.)

5. Compliance and Legal Requirements

You are solely responsible for ensuring that your use of our services complies with all applicable laws, regulations, and industry standards, including but not limited to:

• Telephone Consumer Protection Act (TCPA)
• California Consumer Privacy Act (CCPA)
• General Data Protection Regulation (GDPR)
• Do Not Call (DNC) list requirements
• Industry-specific regulations

Skorpion AI provides tools to assist with compliance, but you remain responsible for your compliance obligations.

6. Payment and Billing

6.1 Fees

You agree to pay all fees associated with your use of our services according to the pricing plan you select. Fees are billed in advance and are non-refundable unless otherwise specified.

6.2 Payment Terms

Payment is due according to your billing cycle. Failure to pay may result in suspension or termination of your account.

6.3 Price Changes

We reserve the right to modify our pricing at any time. We will provide notice of material price changes in advance.

7. Intellectual Property

All content, features, and functionality of our services are owned by Skorpion AI and are protected by international copyright, trademark, and other intellectual property laws. You may not copy, modify, or create derivative works without our express written permission.

8. Data and Privacy

Your use of our services is also governed by our Privacy Policy. You retain ownership of your data, and we will handle it in accordance with our Privacy Policy and applicable data protection laws.

9. Service Availability

We strive to provide reliable service but do not guarantee uninterrupted or error-free operation. We may perform maintenance, updates, or modifications that temporarily affect service availability.

10. Termination

Either party may terminate this agreement at any time. Upon termination, your right to use our services will immediately cease. We may suspend or terminate your account if you violate these Terms.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SKORPION AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

12. Indemnification

You agree to indemnify and hold harmless Skorpion AI from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services or violation of these Terms.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website. Your continued use of our services after such changes constitutes acceptance of the modified Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

15. Contact Information

If you have questions about these Terms, please contact us:

• Email: legal@skorpion.ai
• Address: Skorpion AI, San Francisco Bay Area, CA, USA